I've heard it time and time again. Ten percent of your success is determined by what happens to you and 90% by how you react to what happens to you. True... so true. If you are dealt some bad cards, you can get angry... become depressed... throw up your arms in despair... or you can choose to get energized from the situation... seeing it as a challenge to be overcome.
In everyone's life there is stress. There is good stress and bad stress. The good stress is called eustress... sometimes called positive stress. A stress that can compel change. The bad stress is called distress. Distress is a damaging stress... a form of suffering. Doctors will tell you that stress can kill you. When they say that, they are referring to distress, not eustress.
You are completely in control of your attitude. You may not be in control of the some of the things that happen to you, but you are totally in control of how you react to what happens to you. I'm sure you've been around people who are all fraught with drama. Anytime anything happens... it's a crisis. They bring on their own distress and, in turn, cause distress in others. You have probably also observed others who seem to be unphased by the bad things that happen or, better yet, are compelled to action by the adversities of life.
Everyone is going to have bad things happen. It's how you react to the bad things that is a display of how well you are in control of your attitude. You can moan and complain... or you can see that in all adversity there is a call to action... a call to change. Your choice... complain or embrace change.
Richard B. Gasaway, PhD, EFO, CFO
http://www.richgasaway.com/
http://www.woppyjawed.blogspot.com/
Showing posts with label change. Show all posts
Showing posts with label change. Show all posts
Monday, July 20, 2009
Thursday, July 16, 2009
Fire Department, Inc.
I recently attended the IFSTA validation conference in Oklahoma City. Setting aside it was the absolutely hottest weather I can ever remember enduring (108 degrees), the conference was excellent. Chris Neal and Bob England do an outstanding job.
During a reception on Friday evening I was talking to an associate I have known for several years and someone who I would classify as being among the best and brightest in the fire service. We engaged in a discussion about the current state of the economy and the challenges his department is facing.
It was his opinion that most fire departments are being challenged today because the tight economy is forcing city and county governments to look at their operations using a business model-one that is based on profit and loss. He noted that many fire chiefs are not adequately educated to run a business and thus, they struggle.
Being someone who has worked in both the private sector as a banker (perhaps the epitome of profit and loss) and in the public sector as a fire chief, I can relate well to what he was saying. I can recall many occasions when I was conducting meetings with members of my department and someone would vocalize their frustration with my leadership style... "We're a fire department, not a business!" they would say with such disdain that I would feel as though trying to run the fire department like a business was somehow... dirty. Nonetheless, I tried to be patient and help them realize that we are, indeed, in the public safety business.
This mentality is not confined to fire department members. Several years ago I was reading in a newspaper about a battle raging at a city council meeting. The city was looking to hire a new fire chief. The debate was whether or not the fire chief needed to have a bachelor's degree or not. One of the council members was quoted in the paper as saying "I cannot, for the life of me, understand why our fire chief would have to have a college degree to run our fire department." The department in question had more than 400 career employees and a $20+ million budget. The fire chief in a department of this size isn't the "top firefighter." He's an administrator of a very large business with all the challenges and complexities of running a corporation: Budget, personnel, legal, marketing, quality control... it's all there.
Like it or not, the fire department is a business and the sooner you realize that, the better off you'll be. The fire department is not exempt from the fallout of a bad economy. It is going to take savvy business managers to survive these challenging times.
Richard B. Gasaway, PhD, EFO, CFO
http://www.richgasaway.com/
http://www.woppyjawed.blogspot.com/
RBG31oo@aol.com
During a reception on Friday evening I was talking to an associate I have known for several years and someone who I would classify as being among the best and brightest in the fire service. We engaged in a discussion about the current state of the economy and the challenges his department is facing.
It was his opinion that most fire departments are being challenged today because the tight economy is forcing city and county governments to look at their operations using a business model-one that is based on profit and loss. He noted that many fire chiefs are not adequately educated to run a business and thus, they struggle.
Being someone who has worked in both the private sector as a banker (perhaps the epitome of profit and loss) and in the public sector as a fire chief, I can relate well to what he was saying. I can recall many occasions when I was conducting meetings with members of my department and someone would vocalize their frustration with my leadership style... "We're a fire department, not a business!" they would say with such disdain that I would feel as though trying to run the fire department like a business was somehow... dirty. Nonetheless, I tried to be patient and help them realize that we are, indeed, in the public safety business.
This mentality is not confined to fire department members. Several years ago I was reading in a newspaper about a battle raging at a city council meeting. The city was looking to hire a new fire chief. The debate was whether or not the fire chief needed to have a bachelor's degree or not. One of the council members was quoted in the paper as saying "I cannot, for the life of me, understand why our fire chief would have to have a college degree to run our fire department." The department in question had more than 400 career employees and a $20+ million budget. The fire chief in a department of this size isn't the "top firefighter." He's an administrator of a very large business with all the challenges and complexities of running a corporation: Budget, personnel, legal, marketing, quality control... it's all there.
Like it or not, the fire department is a business and the sooner you realize that, the better off you'll be. The fire department is not exempt from the fallout of a bad economy. It is going to take savvy business managers to survive these challenging times.
Richard B. Gasaway, PhD, EFO, CFO
http://www.richgasaway.com/
http://www.woppyjawed.blogspot.com/
RBG31oo@aol.com
Tuesday, July 7, 2009
Do more with less...
"Do more with less." We're hearing that cliche a lot these days, especially in emergency services as elected officials have found ways to justify cutting core services - like fire protection - and making the claim that such cuts will not have an impact on public safety.
Take, for example, the recent story on CNN about cuts in firefighters and the impact it had in Flint, Michigan and Alameda, California.
LINK:
http://www.cnn.com/video/?/video/politics/2009/07/06/meserve.budget.firefighters.cnn
Firefighting is dangerous and labor intensive work. Almost everything done on an emergency scene requires a team of four or five firefighters. Cutting down the size of the team has an impact. Elected officials can live in their denial if they wish, but it will show in the performance and in the consequences.
This is easy to see if you apply an example that is less emotional. In this case, a professional baseball team. The dialog goes something like this:
Owners: "Sorry guys, it's tough economic times. We're going to have to layoff some players and you're going to have to play the game with less players... 8 instead of 9."
Players: "Does the other team still get to have nine?"
Owners: "Yes, we're afraid so."
Players: "How are we supposed to win the game if we're outnumbered liked that?"
Owners: "You'll have to learn to do more with less."
This mentality assumes there are expendable positions on the team. Hmmm... who shall we cut.
The catcher? No... too important.
The pitcher? No... too important.
The first baseman? No... too important.
The center fielder? Yes! We'll cut the center fielder.
There won't be an impact. We'll just tell the left fielder and right fielder to run a little faster toward center field when the ball is hit there. We'll win as many games.
You know... and I know... this team is being set up for failure by myopic and dilusionary owners.
The problem is, baseball is just a game and no one is going to get hurt or killed if a team plays bad because they have less players. But firefighting isn't a game and there are real and lasting consequences when emergency services budgets are cut and firefighters are told to find a way to "Do more with less."
Richard B. Gasaway, PhD, EFO, CFO
http://www.richgasaway.com/
http://www.woppyjawed.blogspot.com/
Take, for example, the recent story on CNN about cuts in firefighters and the impact it had in Flint, Michigan and Alameda, California.
LINK:
http://www.cnn.com/video/?/video/politics/2009/07/06/meserve.budget.firefighters.cnn
Firefighting is dangerous and labor intensive work. Almost everything done on an emergency scene requires a team of four or five firefighters. Cutting down the size of the team has an impact. Elected officials can live in their denial if they wish, but it will show in the performance and in the consequences.
This is easy to see if you apply an example that is less emotional. In this case, a professional baseball team. The dialog goes something like this:
Owners: "Sorry guys, it's tough economic times. We're going to have to layoff some players and you're going to have to play the game with less players... 8 instead of 9."
Players: "Does the other team still get to have nine?"
Owners: "Yes, we're afraid so."
Players: "How are we supposed to win the game if we're outnumbered liked that?"
Owners: "You'll have to learn to do more with less."
This mentality assumes there are expendable positions on the team. Hmmm... who shall we cut.
The catcher? No... too important.
The pitcher? No... too important.
The first baseman? No... too important.
The center fielder? Yes! We'll cut the center fielder.
There won't be an impact. We'll just tell the left fielder and right fielder to run a little faster toward center field when the ball is hit there. We'll win as many games.
You know... and I know... this team is being set up for failure by myopic and dilusionary owners.
The problem is, baseball is just a game and no one is going to get hurt or killed if a team plays bad because they have less players. But firefighting isn't a game and there are real and lasting consequences when emergency services budgets are cut and firefighters are told to find a way to "Do more with less."
Richard B. Gasaway, PhD, EFO, CFO
http://www.richgasaway.com/
http://www.woppyjawed.blogspot.com/
Friday, July 3, 2009
Who moved my cheese?
If there was one book that I think contains on-point advice for what the fire service is going through right now it would be Spencer Johnson's New York Times Bestseller "Who moved my cheese?"
Who Moved My Cheese? has four characters. Two of them are mice named Snuff and Scurry and two are little people named Hem and Haw. The characters live in a maze that is the proverbial rendition of our life's environment... twists... turns... corners... unexpected things... you get the idea.
The characters are looking for cheese, which in this book represents one's happiness and success. Paired up, the mice and the little people set off on a trek through the maze in search of happiness and success (cheese). The mice and the little people come upon a cheese-rich cache at Cheese Station C.
The little people are content living off the success and happiness they are extracting from Cheese Station C and they develop a life around living off that cheese.
As it would happen, one day Sniff and Scurry arrive at Cheese Station C and find all the cheese is gone. They had been observing the cheese supply dwindling for some time so they're not terribly surprised by this finding. They were mentally prepared to set off on a new journey to find more cheese.
Later that same day, Hem and Haw also arrive at Cheese Station C and found the same thing... all the cheese was gone. They were angry and frustrated by this finding. Hem demanded to know "Who moved my cheese?" They were not prepared for this to happen. They fully expected their cheese would always be there for them. They throw a tantrum and go home hungry.
The next day Hem and Haw return to find the same thing... no cheese. Haw realizes the gravity of the situation and recommends embarking on a search to find some new cheese. Hem, still feeling victimized by the whole situation, voices his opposition to Haw's suggestion. Meanwhile, the mice searched and found a new cheese supply (at Cheese Station N).
And back at the cheeseless station (Cheese Station C) the little people are blaming each other for the lack of cheese and the situation they have found themselves in. Again, Haw proposes embarking in a search for new cheese. However, Hem is so comforted in his old routines and also afraid of the unknown that he continues to rebuke Haw's idea of moving on.
After days of living in denial the little people were still cheeseless. Eventually, Haw realizes he is gripped with fear and begins to laugh at himself. At that point, Haw realizes he needs to move on. As he enters the maze he chisels a note on the wall of Cheese Station C for Hem:
If You Do Not Change, You Can Become Extinct.
Haw is still fearful though of the new journey and he continues to write:
What Would You Do If You Weren't Afraid?
He ponders the question... then he sets off on his journey. Along the way, Haw finds a few scraps of cheese here and there that provides enough nourishment to allow him to continue his search. Haw's denial slowly wanes and he realizes the cheese didn't disappear suddenly. Rather, the supply diminished from being eaten.
Haw came across another empty cheese station and be began to worry again about his unknown future. But he had a new mindset now and he set his fears aside, realizing:
When you move beyond your fear, you feel free.
Haw decided to go back and visit Hem with the few bits of new cheese he has managed to find.
Stubborn and set in his way, Hem refuses to eat the new cheese.
Haw is disappointed at his friend's behavior, and decides to head back into the maze - searching farther and farther for new cheese (and having only limited success along the way).
Along the way, Haw leaves a trail of messages in the wall of the maze, hoping Hem will eventually embark on a search for new cheese and come along and read these messages.
Eventually after an extensive search, Haw finds Cheese Station N which contains an abundant supply of cheese. After eating, Haw reflects on his experience and writes these incredibly valuable lessons on happiness and success:
Change Happens
They Keep Moving The Cheese
Anticipate Change
Get Ready For The Cheese To Move
Monitor Change
Smell The Cheese Often So You Know When It Is Getting Old
Adapt To Change Quickly
The Quicker You Let Go Of Old Cheese, The Sooner You Can Enjoy New Cheese
Change
Move With The Cheese
Enjoy Change!
Savor The Adventure And Enjoy The Taste Of New Cheese!
Be Ready To Change Quickly And Enjoy It Again & Again
They Keep Moving The Cheese.
Now Haw inspects Cheese Station N every day and makes a habit of exploring different parts of the maze to prevent any complacency from setting in.
In this economy... the cheese is definitely being moved for a lot of people. Embrace these lessons from Spencer Johnson's great book. It may help you get through the turbulence that occurs when someone moves your cheese.
Richard B. Gasaway, PhD, EFO, CFO
website: http://www.richgasaway.com/
Another Blog: http://www.woppyjawed.blogspot.com/
E-mail: RBG3100@aol.com
Who Moved My Cheese? has four characters. Two of them are mice named Snuff and Scurry and two are little people named Hem and Haw. The characters live in a maze that is the proverbial rendition of our life's environment... twists... turns... corners... unexpected things... you get the idea.
The characters are looking for cheese, which in this book represents one's happiness and success. Paired up, the mice and the little people set off on a trek through the maze in search of happiness and success (cheese). The mice and the little people come upon a cheese-rich cache at Cheese Station C.
The little people are content living off the success and happiness they are extracting from Cheese Station C and they develop a life around living off that cheese.
As it would happen, one day Sniff and Scurry arrive at Cheese Station C and find all the cheese is gone. They had been observing the cheese supply dwindling for some time so they're not terribly surprised by this finding. They were mentally prepared to set off on a new journey to find more cheese.
Later that same day, Hem and Haw also arrive at Cheese Station C and found the same thing... all the cheese was gone. They were angry and frustrated by this finding. Hem demanded to know "Who moved my cheese?" They were not prepared for this to happen. They fully expected their cheese would always be there for them. They throw a tantrum and go home hungry.
The next day Hem and Haw return to find the same thing... no cheese. Haw realizes the gravity of the situation and recommends embarking on a search to find some new cheese. Hem, still feeling victimized by the whole situation, voices his opposition to Haw's suggestion. Meanwhile, the mice searched and found a new cheese supply (at Cheese Station N).
And back at the cheeseless station (Cheese Station C) the little people are blaming each other for the lack of cheese and the situation they have found themselves in. Again, Haw proposes embarking in a search for new cheese. However, Hem is so comforted in his old routines and also afraid of the unknown that he continues to rebuke Haw's idea of moving on.
After days of living in denial the little people were still cheeseless. Eventually, Haw realizes he is gripped with fear and begins to laugh at himself. At that point, Haw realizes he needs to move on. As he enters the maze he chisels a note on the wall of Cheese Station C for Hem:
If You Do Not Change, You Can Become Extinct.
Haw is still fearful though of the new journey and he continues to write:
What Would You Do If You Weren't Afraid?
He ponders the question... then he sets off on his journey. Along the way, Haw finds a few scraps of cheese here and there that provides enough nourishment to allow him to continue his search. Haw's denial slowly wanes and he realizes the cheese didn't disappear suddenly. Rather, the supply diminished from being eaten.
Haw came across another empty cheese station and be began to worry again about his unknown future. But he had a new mindset now and he set his fears aside, realizing:
When you move beyond your fear, you feel free.
Haw decided to go back and visit Hem with the few bits of new cheese he has managed to find.
Stubborn and set in his way, Hem refuses to eat the new cheese.
Haw is disappointed at his friend's behavior, and decides to head back into the maze - searching farther and farther for new cheese (and having only limited success along the way).
Along the way, Haw leaves a trail of messages in the wall of the maze, hoping Hem will eventually embark on a search for new cheese and come along and read these messages.
Eventually after an extensive search, Haw finds Cheese Station N which contains an abundant supply of cheese. After eating, Haw reflects on his experience and writes these incredibly valuable lessons on happiness and success:
Change Happens
They Keep Moving The Cheese
Anticipate Change
Get Ready For The Cheese To Move
Monitor Change
Smell The Cheese Often So You Know When It Is Getting Old
Adapt To Change Quickly
The Quicker You Let Go Of Old Cheese, The Sooner You Can Enjoy New Cheese
Change
Move With The Cheese
Enjoy Change!
Savor The Adventure And Enjoy The Taste Of New Cheese!
Be Ready To Change Quickly And Enjoy It Again & Again
They Keep Moving The Cheese.
Now Haw inspects Cheese Station N every day and makes a habit of exploring different parts of the maze to prevent any complacency from setting in.
In this economy... the cheese is definitely being moved for a lot of people. Embrace these lessons from Spencer Johnson's great book. It may help you get through the turbulence that occurs when someone moves your cheese.
Richard B. Gasaway, PhD, EFO, CFO
website: http://www.richgasaway.com/
Another Blog: http://www.woppyjawed.blogspot.com/
E-mail: RBG3100@aol.com
Tuesday, June 23, 2009
Get Involved... Make a Difference
For the past eight years I have had the honor of serving as a peer evaluator for candidates seeking accreditation (Chief Fire Officer) through the Commission on Public Safety Excellence. Among the requirements to be accredited is the candidates must make professional contributions. Most often, these contributions are in the form of serving in local, regional, state and national committees or candidates serving as instructors at regional, state and national conferences.
Once a person reaches the top level of their career ladder it would be easy to sit back, relax a little and relish your accomplishments. In fact, many, many chiefs do just that. They have lots of reasons for not getting involved and making a difference on the broader scale. If you try hard enough you can think up a good excuse to avoid doing anything you want. Equally, if you try hard enough you can find the time to give more than what your employer requires. Once you climb to the top of your career ladder, get involved... make a difference. It feels good and it's the right thing to do. My hat's off to the CFO candidates for giving back and making a difference.
Richard B. Gasaway, PhD, EFO, CFO
website: http://www.richgasaway.com/
Another Blog: http://www.woppyjawed.blogspot.com/
E-mail: RBG3100@aol.com
Once a person reaches the top level of their career ladder it would be easy to sit back, relax a little and relish your accomplishments. In fact, many, many chiefs do just that. They have lots of reasons for not getting involved and making a difference on the broader scale. If you try hard enough you can think up a good excuse to avoid doing anything you want. Equally, if you try hard enough you can find the time to give more than what your employer requires. Once you climb to the top of your career ladder, get involved... make a difference. It feels good and it's the right thing to do. My hat's off to the CFO candidates for giving back and making a difference.
Richard B. Gasaway, PhD, EFO, CFO
website: http://www.richgasaway.com/
Another Blog: http://www.woppyjawed.blogspot.com/
E-mail: RBG3100@aol.com
Sunday, June 21, 2009
Lions and Tigers and Bears, Oh My!
You remember that famous line from the Wizard of Oz. The mere thought of the existence of these scary creatures was enough to mortify the characters of the movie. The problem is, the were so fearful of unknown that they worked themselves into a frenzy over it. This is what happens sometimes when leaders are asked to look at doing business in a new or different way... to go down a new road... a proverbial "yellow brick road." There's lots of danger and suspense. Bad things can be waiting around every corner. Indeed, that could be the case.
But great new opportunities could be waiting around the corner as well and if the leader is not willing to venture down the road, they'll never know what could await them. Go on... live life a little. Take some risk and try new things. Conservative leaders may survive, but they surely will not thrive!
Richard B. Gasaway, PhD, EFO, CFO
website: http://www.richgasaway.com/
Another Blog: http://www.woppyjawed.blogspot.com/
E-mail: RBG3100@aol.com
But great new opportunities could be waiting around the corner as well and if the leader is not willing to venture down the road, they'll never know what could await them. Go on... live life a little. Take some risk and try new things. Conservative leaders may survive, but they surely will not thrive!
Richard B. Gasaway, PhD, EFO, CFO
website: http://www.richgasaway.com/
Another Blog: http://www.woppyjawed.blogspot.com/
E-mail: RBG3100@aol.com
Thursday, June 11, 2009
Hyper Vigilent... it can save your life.
2009 Fire/EMS Safety, Health and Survival Week is June 14-20. The purpose of this week long event is to get fire and EMS personnel thinking... and talking... about safety. Don't take your safety for granted. More than 100 firefighters die in the line of duty each year. I bet not one of them thought it would happen to them, but it did. Today's buzz phrase... is hyper vigilent. To be hyper vigilent is to be extra perceptive of your surroundings and pay attention to the things that you might otherwise take for granted and overlook. When you go a long time without having an accident or a near-miss event you can became overly confident and complacent. Don't let that happen... become hyper vigilent.
Richard B. Gasaway, PhD, EFO, CFO
website: http://www.richgasaway.com/
Another Blog: http://www.woppyjawed.blogspot.com/
E-mail: RBG3100@aol.com
Richard B. Gasaway, PhD, EFO, CFO
website: http://www.richgasaway.com/
Another Blog: http://www.woppyjawed.blogspot.com/
E-mail: RBG3100@aol.com
Sunday, April 5, 2009
Pay it forward
Have you spent the last 20+ years climbing the career ladder and now find yourself at the top? Excellent, congratulations! It takes a lot of hard work and determination to rise to the top of an organization... a position only held by one person... you. You've spend years and years acquiring knowledge expertise. Now what?
I say... give it all away. You owe it to the next generation to give away your knowledge and to share your expertise. Think about how much easier your climb would have been if you had mentors and coaches helping you along the way. People who gave away their knowledge to help you learn the lessons that would have otherwise presented you with challenges. Maybe you had people like that in your life along the way. If you did, you've been very fortunate. Now might be a good time to reach out to them and say "thank you."
The lessons you've learned along the way make you unique. You've got scars from your mistakes and if given the chance to script it all over again, chances are good you'd change a chapter or two. So give it away. Start teaching... start writing... start coaching... start sharing. It feels good and it's the right thing to do. You owe it to our profession and to the young people will represent our future.
Richard B. Gasaway, PhD, EFO, CFO
www.RichGasaway.com
I say... give it all away. You owe it to the next generation to give away your knowledge and to share your expertise. Think about how much easier your climb would have been if you had mentors and coaches helping you along the way. People who gave away their knowledge to help you learn the lessons that would have otherwise presented you with challenges. Maybe you had people like that in your life along the way. If you did, you've been very fortunate. Now might be a good time to reach out to them and say "thank you."
The lessons you've learned along the way make you unique. You've got scars from your mistakes and if given the chance to script it all over again, chances are good you'd change a chapter or two. So give it away. Start teaching... start writing... start coaching... start sharing. It feels good and it's the right thing to do. You owe it to our profession and to the young people will represent our future.
Richard B. Gasaway, PhD, EFO, CFO
www.RichGasaway.com
Saturday, December 6, 2008
The foundation of a great fire department
The foundation of a great fire department is built in three things: A strong organizational MISSION, an articulate and forward-thinking VISION, strong CORE VALUES. When I talk with departments that are having problems it almost always comes down to problems with members being out of focus as to the real reason they joined the fire service in the first place. As leaders, we have an obligation to ensure our members are involved in the development of the mission, are well-informed of the department's vision (direction), and live by the core values that are non-negotiable.
It doesn't matter if you are a formal leader or an informal leader, holding each other accountable for behavior that is consistent with the mission, vision, and core values is everyone's responsibility. Remember, if you allow undesirable behavior, it is the same as giving your permission for it to occur.
Richard B. Gasaway, PhD, EFO, CFO
www.RichGasaway.com
It doesn't matter if you are a formal leader or an informal leader, holding each other accountable for behavior that is consistent with the mission, vision, and core values is everyone's responsibility. Remember, if you allow undesirable behavior, it is the same as giving your permission for it to occur.
Richard B. Gasaway, PhD, EFO, CFO
www.RichGasaway.com
Thursday, December 4, 2008
Finding the good in a bad economy
We are officially in a recession. Now what? Companies are laying off record numbers of workers. Now what? State and local governments are predicting huge deficits. Now what?
As tax revenues decline, local governments will be forced to reduce budgets. This can result in significant challenges to the providers of local government services, especially those who provide essential services.
Fire departments who have done the same thing the same way for a long period of time may find it difficult to find creative solutions in these difficult times. However difficult it it may be, fire department leaders must break out of the "that's the way we've always done it" mold and think creatively. I know of no vocation that is required to be more creative on a regular basis than the fire service. However, you are used to solving other people's problems and this time the problem is yours.
It is harder to solve a problem when you are emotionally attached to it. No fire department wants to cut any services that dedicated personnel have worked so hard to provide. No fire department wants to see members receive a pay raise that does not keep pace with inflation. No fire department wants to merge with a neighboring department and risk giving up their identity. But all these things are on the table.
Challenging economic times like these do not create character, but such times will expose the character of your members and challenge your leadership. I encourage you to be strong, principled, rational, and above all else, open-minded as you look for innovative ways to weather this stormy economy.
Richard B. Gasaway, PhD, EFO, CFO
http://www.richgasaway.com/
As tax revenues decline, local governments will be forced to reduce budgets. This can result in significant challenges to the providers of local government services, especially those who provide essential services.
Fire departments who have done the same thing the same way for a long period of time may find it difficult to find creative solutions in these difficult times. However difficult it it may be, fire department leaders must break out of the "that's the way we've always done it" mold and think creatively. I know of no vocation that is required to be more creative on a regular basis than the fire service. However, you are used to solving other people's problems and this time the problem is yours.
It is harder to solve a problem when you are emotionally attached to it. No fire department wants to cut any services that dedicated personnel have worked so hard to provide. No fire department wants to see members receive a pay raise that does not keep pace with inflation. No fire department wants to merge with a neighboring department and risk giving up their identity. But all these things are on the table.
Challenging economic times like these do not create character, but such times will expose the character of your members and challenge your leadership. I encourage you to be strong, principled, rational, and above all else, open-minded as you look for innovative ways to weather this stormy economy.
Richard B. Gasaway, PhD, EFO, CFO
http://www.richgasaway.com/
Tuesday, November 25, 2008
Bailout the American people
Bailouts are abounding. First $700 billion for the financial industry. Now car makes, home builders and more are lining up for federal handouts. Enough! By the time the dust settles on all this, these federal gifts of your tax dollars will cost more than $400,000 for every adult American.
Here's a idea. Just give each adult American a $400,000 check. Talk about a recovery plan?!?! How could you go wrong with this bailout plan? Doesn't matter what a person does with the money, the economy benefits. Buy a house=economy benefits. Buy a new car=economy benefits. Fund a retirement plan=economy benefits. Pay off your credit card debt=economy benefits. Invest in the stock market=economy benefits. Take a vacation=economy benefits. Buy a new TV=economy benefits. Where's the downside?
There is a downside. There is no such thing as "free" money. The billions the government pumps into bailout plans will contribute substantially to the debt that already chokes our economy. As the federal deficit continues to grow, our economy will continue to suffer.
How is this current economy impacting you? How have you benefited from the federal bailouts?
Richard B. Gasaway, PhD, EFO, CFO
http://www.richgasaway.com/
Here's a idea. Just give each adult American a $400,000 check. Talk about a recovery plan?!?! How could you go wrong with this bailout plan? Doesn't matter what a person does with the money, the economy benefits. Buy a house=economy benefits. Buy a new car=economy benefits. Fund a retirement plan=economy benefits. Pay off your credit card debt=economy benefits. Invest in the stock market=economy benefits. Take a vacation=economy benefits. Buy a new TV=economy benefits. Where's the downside?
There is a downside. There is no such thing as "free" money. The billions the government pumps into bailout plans will contribute substantially to the debt that already chokes our economy. As the federal deficit continues to grow, our economy will continue to suffer.
How is this current economy impacting you? How have you benefited from the federal bailouts?
Richard B. Gasaway, PhD, EFO, CFO
http://www.richgasaway.com/
Thursday, November 20, 2008
ISO Proposing Changes
ISO is FINALLY proposing changes to their fire protection rating schedule. Their existing system has been criticized for not being reflective of the true quality of fire protection services in many communities. Credit to ISO for listening to the criticism and for engaging the fire service in discussions about how to improve their rating program.
Below is information about the changes. I encourage you to visit their website and provide them with feedback on the proposed changes.
Richard B. Gasaway, PhD, EFO, CFO
http://www.richgasaway.com/
ISO is embarking on a project to review and, if warranted, update the content of the Fire Suppression Rating Schedule (FSRS). Our objective for this “Draft Concept FSRS 2009” project is to identify portions of the current PPCTM evaluation worthy of potential revision.
Over the next few months, we want to engage in discussions with a variety of stakeholders in organizations that deal with water, fire, and emergency communications. We’re seeking feedback on the scope and feasibility of the possible revisions.
We offer the following draft outline of items under consideration for revision. We hope the topics will serve as a framework for feedback you may wish to give us.
Increased reference to National Fire Protection Association (NFPA) standards
Possible revisions include: a requirement that, for a PPC better than 10, the fire department must have sufficient membership to assure response by at least 6 members (including the chief) to fires in structures eliminating the current ISO equipment inventory and replacing it with reference to pumper and ladder/service equipment listed in NFPA 1901 recognition of Initial Rapid Intervention Crew and Rapid Intervention Crew teams, according to NFPA 1500
an increase in minimum pump capacity for engines for Class 9 communities from 50 gpm to 250 gpm, in accordance with NFPA standards additional emphasis on firefighter safety and training:
training and credentialing for fire officers in accordance with National Incident Management System (NIMS) recommendations and NFPA 1021 training for fire apparatus drivers and operators in accordance with NFPA 1002 and 1451 no credit for training without proper documentation reference to firefighter safety requirements requirement for personal protective ensemble (PPE) clothing for all fire-suppression personnel at structure fires recognition of automatic-aid personnel responding to first-alarm structure fires extension of full credit for automatic-aid response plans to first-alarm structure fires when the departments have satisfied certain criteria for interoperability.
Below is information about the changes. I encourage you to visit their website and provide them with feedback on the proposed changes.
Richard B. Gasaway, PhD, EFO, CFO
http://www.richgasaway.com/
ISO is embarking on a project to review and, if warranted, update the content of the Fire Suppression Rating Schedule (FSRS). Our objective for this “Draft Concept FSRS 2009” project is to identify portions of the current PPCTM evaluation worthy of potential revision.
Over the next few months, we want to engage in discussions with a variety of stakeholders in organizations that deal with water, fire, and emergency communications. We’re seeking feedback on the scope and feasibility of the possible revisions.
We offer the following draft outline of items under consideration for revision. We hope the topics will serve as a framework for feedback you may wish to give us.
Increased reference to National Fire Protection Association (NFPA) standards
Possible revisions include: a requirement that, for a PPC better than 10, the fire department must have sufficient membership to assure response by at least 6 members (including the chief) to fires in structures eliminating the current ISO equipment inventory and replacing it with reference to pumper and ladder/service equipment listed in NFPA 1901 recognition of Initial Rapid Intervention Crew and Rapid Intervention Crew teams, according to NFPA 1500
an increase in minimum pump capacity for engines for Class 9 communities from 50 gpm to 250 gpm, in accordance with NFPA standards additional emphasis on firefighter safety and training:
training and credentialing for fire officers in accordance with National Incident Management System (NIMS) recommendations and NFPA 1021 training for fire apparatus drivers and operators in accordance with NFPA 1002 and 1451 no credit for training without proper documentation reference to firefighter safety requirements requirement for personal protective ensemble (PPE) clothing for all fire-suppression personnel at structure fires recognition of automatic-aid personnel responding to first-alarm structure fires extension of full credit for automatic-aid response plans to first-alarm structure fires when the departments have satisfied certain criteria for interoperability.
Sunday, November 9, 2008
Election Results
The election is over and the voters have spoken. Regardless of whether you are republican, democrat, independent or another party, you are first, and foremost, and American. We have an obligation to support our elected leaders. If there was one thing that bothered me most about this election season, it was how negative the politics were and how easy it was for some politicians to throw our President under the bus. I don't agree with all the policies of our present Administration as I am confident I will not agree with all the policies of our new President and his Administration. But that does not mean I have to be mean spirited and attack the man because I think (from the comfort of my living room) that I could do a better job. It's not fair.
If you think you can do a better job than someone who holds and elected office, then run for that office. And if you do run for office, for God's sake, please tell me about the things you can do to make my life better (and less complicated). I don't want to hear you bash your opponent. Even if every bad thing you say about your opponent is true, it does not make me want to vote for you. I judge your behavior on the campaign trail as the behavior I can expect from you when you are in office. Don't tell me how you are a team player, a great communicator and a great problem solver, and then behave in ways that are not consistent with those qualities when dealing with your opponent. It makes you look like a hypocrite.
We are going through some tough times. Tough times do not build character, it exposes it. As a leader, people are watching you to and they take their cues from you about how to behave. Show yourself as a calm and predictable leader, worthy of the trust and confidence that your followers so desperately want to have in you.
Best wishes to our outgoing President George Bush and the members of his Administration. Thank you to Senator John McCain and Governor Sarah Palin for their desire to lead our great country. Congratulations to President-elect Barack Obama and Vice President-elect Joe Biden on a well-run campaign. I wish you much success with the challenges you will face when you take office. Your success will mean our success.
Richard B. Gasaway, PhD, EFO, CFO
www.RichGasaway.com
If you think you can do a better job than someone who holds and elected office, then run for that office. And if you do run for office, for God's sake, please tell me about the things you can do to make my life better (and less complicated). I don't want to hear you bash your opponent. Even if every bad thing you say about your opponent is true, it does not make me want to vote for you. I judge your behavior on the campaign trail as the behavior I can expect from you when you are in office. Don't tell me how you are a team player, a great communicator and a great problem solver, and then behave in ways that are not consistent with those qualities when dealing with your opponent. It makes you look like a hypocrite.
We are going through some tough times. Tough times do not build character, it exposes it. As a leader, people are watching you to and they take their cues from you about how to behave. Show yourself as a calm and predictable leader, worthy of the trust and confidence that your followers so desperately want to have in you.
Best wishes to our outgoing President George Bush and the members of his Administration. Thank you to Senator John McCain and Governor Sarah Palin for their desire to lead our great country. Congratulations to President-elect Barack Obama and Vice President-elect Joe Biden on a well-run campaign. I wish you much success with the challenges you will face when you take office. Your success will mean our success.
Richard B. Gasaway, PhD, EFO, CFO
www.RichGasaway.com
Monday, November 3, 2008
Economic Opportunities
Unless you are living under a rock, you know we are experiencing tough times. High energy costs, home foreclosures, corporate and financial industry failures, stock market downturns... it all seems like bad news. But in this bad news, there may be opportunity.
As cities begin to feel the strain of these difficult economic times, so will the fire department. For example, I believe many fire departments will be asked to take budget cuts, to reduce staffing, to cut services, downsize training, and more.
When this happens, you will be at a crossroads. You can go down the path of slash and burn, painful cuts and reduced service. Or, alternatively, you can look for new and creative ways to ensure your customer continues to get great service.
Look at the way you provide services. Do you send a full response assignment to every alarm drop? Maybe you don't have to do that. Do you bring every member in from home for every call for service? Maybe you don't have to do that. Is your department surrounded by other communities who duplicates every service you provide? Maybe it's time to strike up some regional cooperation. Or... dare I say it... mergers and consolidations. When you eliminate the duplication of services, money is saved. Money that can be put toward ensuring the residents receive the same, or improved levels of care during difficult economic times.
These challenging economic times are going to require changes in the way you do business. Do you want to be pushed and forced to change? Or do you want to be proactive and a leader of change? The time to decide is now... because the forces of change are already set in motion.
Richard B. Gasaway, PhD, EFO, CFO
http://www.richgasaway.com/
As cities begin to feel the strain of these difficult economic times, so will the fire department. For example, I believe many fire departments will be asked to take budget cuts, to reduce staffing, to cut services, downsize training, and more.
When this happens, you will be at a crossroads. You can go down the path of slash and burn, painful cuts and reduced service. Or, alternatively, you can look for new and creative ways to ensure your customer continues to get great service.
Look at the way you provide services. Do you send a full response assignment to every alarm drop? Maybe you don't have to do that. Do you bring every member in from home for every call for service? Maybe you don't have to do that. Is your department surrounded by other communities who duplicates every service you provide? Maybe it's time to strike up some regional cooperation. Or... dare I say it... mergers and consolidations. When you eliminate the duplication of services, money is saved. Money that can be put toward ensuring the residents receive the same, or improved levels of care during difficult economic times.
These challenging economic times are going to require changes in the way you do business. Do you want to be pushed and forced to change? Or do you want to be proactive and a leader of change? The time to decide is now... because the forces of change are already set in motion.
Richard B. Gasaway, PhD, EFO, CFO
http://www.richgasaway.com/
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