I recently attended the IFSTA validation conference in Oklahoma City. Setting aside it was the absolutely hottest weather I can ever remember enduring (108 degrees), the conference was excellent. Chris Neal and Bob England do an outstanding job.
During a reception on Friday evening I was talking to an associate I have known for several years and someone who I would classify as being among the best and brightest in the fire service. We engaged in a discussion about the current state of the economy and the challenges his department is facing.
It was his opinion that most fire departments are being challenged today because the tight economy is forcing city and county governments to look at their operations using a business model-one that is based on profit and loss. He noted that many fire chiefs are not adequately educated to run a business and thus, they struggle.
Being someone who has worked in both the private sector as a banker (perhaps the epitome of profit and loss) and in the public sector as a fire chief, I can relate well to what he was saying. I can recall many occasions when I was conducting meetings with members of my department and someone would vocalize their frustration with my leadership style... "We're a fire department, not a business!" they would say with such disdain that I would feel as though trying to run the fire department like a business was somehow... dirty. Nonetheless, I tried to be patient and help them realize that we are, indeed, in the public safety business.
This mentality is not confined to fire department members. Several years ago I was reading in a newspaper about a battle raging at a city council meeting. The city was looking to hire a new fire chief. The debate was whether or not the fire chief needed to have a bachelor's degree or not. One of the council members was quoted in the paper as saying "I cannot, for the life of me, understand why our fire chief would have to have a college degree to run our fire department." The department in question had more than 400 career employees and a $20+ million budget. The fire chief in a department of this size isn't the "top firefighter." He's an administrator of a very large business with all the challenges and complexities of running a corporation: Budget, personnel, legal, marketing, quality control... it's all there.
Like it or not, the fire department is a business and the sooner you realize that, the better off you'll be. The fire department is not exempt from the fallout of a bad economy. It is going to take savvy business managers to survive these challenging times.
Richard B. Gasaway, PhD, EFO, CFO
http://www.richgasaway.com/
http://www.woppyjawed.blogspot.com/
RBG31oo@aol.com
Showing posts with label public safety. Show all posts
Showing posts with label public safety. Show all posts
Thursday, July 16, 2009
Tuesday, July 7, 2009
Do more with less...
"Do more with less." We're hearing that cliche a lot these days, especially in emergency services as elected officials have found ways to justify cutting core services - like fire protection - and making the claim that such cuts will not have an impact on public safety.
Take, for example, the recent story on CNN about cuts in firefighters and the impact it had in Flint, Michigan and Alameda, California.
LINK:
http://www.cnn.com/video/?/video/politics/2009/07/06/meserve.budget.firefighters.cnn
Firefighting is dangerous and labor intensive work. Almost everything done on an emergency scene requires a team of four or five firefighters. Cutting down the size of the team has an impact. Elected officials can live in their denial if they wish, but it will show in the performance and in the consequences.
This is easy to see if you apply an example that is less emotional. In this case, a professional baseball team. The dialog goes something like this:
Owners: "Sorry guys, it's tough economic times. We're going to have to layoff some players and you're going to have to play the game with less players... 8 instead of 9."
Players: "Does the other team still get to have nine?"
Owners: "Yes, we're afraid so."
Players: "How are we supposed to win the game if we're outnumbered liked that?"
Owners: "You'll have to learn to do more with less."
This mentality assumes there are expendable positions on the team. Hmmm... who shall we cut.
The catcher? No... too important.
The pitcher? No... too important.
The first baseman? No... too important.
The center fielder? Yes! We'll cut the center fielder.
There won't be an impact. We'll just tell the left fielder and right fielder to run a little faster toward center field when the ball is hit there. We'll win as many games.
You know... and I know... this team is being set up for failure by myopic and dilusionary owners.
The problem is, baseball is just a game and no one is going to get hurt or killed if a team plays bad because they have less players. But firefighting isn't a game and there are real and lasting consequences when emergency services budgets are cut and firefighters are told to find a way to "Do more with less."
Richard B. Gasaway, PhD, EFO, CFO
http://www.richgasaway.com/
http://www.woppyjawed.blogspot.com/
Take, for example, the recent story on CNN about cuts in firefighters and the impact it had in Flint, Michigan and Alameda, California.
LINK:
http://www.cnn.com/video/?/video/politics/2009/07/06/meserve.budget.firefighters.cnn
Firefighting is dangerous and labor intensive work. Almost everything done on an emergency scene requires a team of four or five firefighters. Cutting down the size of the team has an impact. Elected officials can live in their denial if they wish, but it will show in the performance and in the consequences.
This is easy to see if you apply an example that is less emotional. In this case, a professional baseball team. The dialog goes something like this:
Owners: "Sorry guys, it's tough economic times. We're going to have to layoff some players and you're going to have to play the game with less players... 8 instead of 9."
Players: "Does the other team still get to have nine?"
Owners: "Yes, we're afraid so."
Players: "How are we supposed to win the game if we're outnumbered liked that?"
Owners: "You'll have to learn to do more with less."
This mentality assumes there are expendable positions on the team. Hmmm... who shall we cut.
The catcher? No... too important.
The pitcher? No... too important.
The first baseman? No... too important.
The center fielder? Yes! We'll cut the center fielder.
There won't be an impact. We'll just tell the left fielder and right fielder to run a little faster toward center field when the ball is hit there. We'll win as many games.
You know... and I know... this team is being set up for failure by myopic and dilusionary owners.
The problem is, baseball is just a game and no one is going to get hurt or killed if a team plays bad because they have less players. But firefighting isn't a game and there are real and lasting consequences when emergency services budgets are cut and firefighters are told to find a way to "Do more with less."
Richard B. Gasaway, PhD, EFO, CFO
http://www.richgasaway.com/
http://www.woppyjawed.blogspot.com/
Friday, July 3, 2009
Who moved my cheese?
If there was one book that I think contains on-point advice for what the fire service is going through right now it would be Spencer Johnson's New York Times Bestseller "Who moved my cheese?"
Who Moved My Cheese? has four characters. Two of them are mice named Snuff and Scurry and two are little people named Hem and Haw. The characters live in a maze that is the proverbial rendition of our life's environment... twists... turns... corners... unexpected things... you get the idea.
The characters are looking for cheese, which in this book represents one's happiness and success. Paired up, the mice and the little people set off on a trek through the maze in search of happiness and success (cheese). The mice and the little people come upon a cheese-rich cache at Cheese Station C.
The little people are content living off the success and happiness they are extracting from Cheese Station C and they develop a life around living off that cheese.
As it would happen, one day Sniff and Scurry arrive at Cheese Station C and find all the cheese is gone. They had been observing the cheese supply dwindling for some time so they're not terribly surprised by this finding. They were mentally prepared to set off on a new journey to find more cheese.
Later that same day, Hem and Haw also arrive at Cheese Station C and found the same thing... all the cheese was gone. They were angry and frustrated by this finding. Hem demanded to know "Who moved my cheese?" They were not prepared for this to happen. They fully expected their cheese would always be there for them. They throw a tantrum and go home hungry.
The next day Hem and Haw return to find the same thing... no cheese. Haw realizes the gravity of the situation and recommends embarking on a search to find some new cheese. Hem, still feeling victimized by the whole situation, voices his opposition to Haw's suggestion. Meanwhile, the mice searched and found a new cheese supply (at Cheese Station N).
And back at the cheeseless station (Cheese Station C) the little people are blaming each other for the lack of cheese and the situation they have found themselves in. Again, Haw proposes embarking in a search for new cheese. However, Hem is so comforted in his old routines and also afraid of the unknown that he continues to rebuke Haw's idea of moving on.
After days of living in denial the little people were still cheeseless. Eventually, Haw realizes he is gripped with fear and begins to laugh at himself. At that point, Haw realizes he needs to move on. As he enters the maze he chisels a note on the wall of Cheese Station C for Hem:
If You Do Not Change, You Can Become Extinct.
Haw is still fearful though of the new journey and he continues to write:
What Would You Do If You Weren't Afraid?
He ponders the question... then he sets off on his journey. Along the way, Haw finds a few scraps of cheese here and there that provides enough nourishment to allow him to continue his search. Haw's denial slowly wanes and he realizes the cheese didn't disappear suddenly. Rather, the supply diminished from being eaten.
Haw came across another empty cheese station and be began to worry again about his unknown future. But he had a new mindset now and he set his fears aside, realizing:
When you move beyond your fear, you feel free.
Haw decided to go back and visit Hem with the few bits of new cheese he has managed to find.
Stubborn and set in his way, Hem refuses to eat the new cheese.
Haw is disappointed at his friend's behavior, and decides to head back into the maze - searching farther and farther for new cheese (and having only limited success along the way).
Along the way, Haw leaves a trail of messages in the wall of the maze, hoping Hem will eventually embark on a search for new cheese and come along and read these messages.
Eventually after an extensive search, Haw finds Cheese Station N which contains an abundant supply of cheese. After eating, Haw reflects on his experience and writes these incredibly valuable lessons on happiness and success:
Change Happens
They Keep Moving The Cheese
Anticipate Change
Get Ready For The Cheese To Move
Monitor Change
Smell The Cheese Often So You Know When It Is Getting Old
Adapt To Change Quickly
The Quicker You Let Go Of Old Cheese, The Sooner You Can Enjoy New Cheese
Change
Move With The Cheese
Enjoy Change!
Savor The Adventure And Enjoy The Taste Of New Cheese!
Be Ready To Change Quickly And Enjoy It Again & Again
They Keep Moving The Cheese.
Now Haw inspects Cheese Station N every day and makes a habit of exploring different parts of the maze to prevent any complacency from setting in.
In this economy... the cheese is definitely being moved for a lot of people. Embrace these lessons from Spencer Johnson's great book. It may help you get through the turbulence that occurs when someone moves your cheese.
Richard B. Gasaway, PhD, EFO, CFO
website: http://www.richgasaway.com/
Another Blog: http://www.woppyjawed.blogspot.com/
E-mail: RBG3100@aol.com
Who Moved My Cheese? has four characters. Two of them are mice named Snuff and Scurry and two are little people named Hem and Haw. The characters live in a maze that is the proverbial rendition of our life's environment... twists... turns... corners... unexpected things... you get the idea.
The characters are looking for cheese, which in this book represents one's happiness and success. Paired up, the mice and the little people set off on a trek through the maze in search of happiness and success (cheese). The mice and the little people come upon a cheese-rich cache at Cheese Station C.
The little people are content living off the success and happiness they are extracting from Cheese Station C and they develop a life around living off that cheese.
As it would happen, one day Sniff and Scurry arrive at Cheese Station C and find all the cheese is gone. They had been observing the cheese supply dwindling for some time so they're not terribly surprised by this finding. They were mentally prepared to set off on a new journey to find more cheese.
Later that same day, Hem and Haw also arrive at Cheese Station C and found the same thing... all the cheese was gone. They were angry and frustrated by this finding. Hem demanded to know "Who moved my cheese?" They were not prepared for this to happen. They fully expected their cheese would always be there for them. They throw a tantrum and go home hungry.
The next day Hem and Haw return to find the same thing... no cheese. Haw realizes the gravity of the situation and recommends embarking on a search to find some new cheese. Hem, still feeling victimized by the whole situation, voices his opposition to Haw's suggestion. Meanwhile, the mice searched and found a new cheese supply (at Cheese Station N).
And back at the cheeseless station (Cheese Station C) the little people are blaming each other for the lack of cheese and the situation they have found themselves in. Again, Haw proposes embarking in a search for new cheese. However, Hem is so comforted in his old routines and also afraid of the unknown that he continues to rebuke Haw's idea of moving on.
After days of living in denial the little people were still cheeseless. Eventually, Haw realizes he is gripped with fear and begins to laugh at himself. At that point, Haw realizes he needs to move on. As he enters the maze he chisels a note on the wall of Cheese Station C for Hem:
If You Do Not Change, You Can Become Extinct.
Haw is still fearful though of the new journey and he continues to write:
What Would You Do If You Weren't Afraid?
He ponders the question... then he sets off on his journey. Along the way, Haw finds a few scraps of cheese here and there that provides enough nourishment to allow him to continue his search. Haw's denial slowly wanes and he realizes the cheese didn't disappear suddenly. Rather, the supply diminished from being eaten.
Haw came across another empty cheese station and be began to worry again about his unknown future. But he had a new mindset now and he set his fears aside, realizing:
When you move beyond your fear, you feel free.
Haw decided to go back and visit Hem with the few bits of new cheese he has managed to find.
Stubborn and set in his way, Hem refuses to eat the new cheese.
Haw is disappointed at his friend's behavior, and decides to head back into the maze - searching farther and farther for new cheese (and having only limited success along the way).
Along the way, Haw leaves a trail of messages in the wall of the maze, hoping Hem will eventually embark on a search for new cheese and come along and read these messages.
Eventually after an extensive search, Haw finds Cheese Station N which contains an abundant supply of cheese. After eating, Haw reflects on his experience and writes these incredibly valuable lessons on happiness and success:
Change Happens
They Keep Moving The Cheese
Anticipate Change
Get Ready For The Cheese To Move
Monitor Change
Smell The Cheese Often So You Know When It Is Getting Old
Adapt To Change Quickly
The Quicker You Let Go Of Old Cheese, The Sooner You Can Enjoy New Cheese
Change
Move With The Cheese
Enjoy Change!
Savor The Adventure And Enjoy The Taste Of New Cheese!
Be Ready To Change Quickly And Enjoy It Again & Again
They Keep Moving The Cheese.
Now Haw inspects Cheese Station N every day and makes a habit of exploring different parts of the maze to prevent any complacency from setting in.
In this economy... the cheese is definitely being moved for a lot of people. Embrace these lessons from Spencer Johnson's great book. It may help you get through the turbulence that occurs when someone moves your cheese.
Richard B. Gasaway, PhD, EFO, CFO
website: http://www.richgasaway.com/
Another Blog: http://www.woppyjawed.blogspot.com/
E-mail: RBG3100@aol.com
Tuesday, June 23, 2009
Get Involved... Make a Difference
For the past eight years I have had the honor of serving as a peer evaluator for candidates seeking accreditation (Chief Fire Officer) through the Commission on Public Safety Excellence. Among the requirements to be accredited is the candidates must make professional contributions. Most often, these contributions are in the form of serving in local, regional, state and national committees or candidates serving as instructors at regional, state and national conferences.
Once a person reaches the top level of their career ladder it would be easy to sit back, relax a little and relish your accomplishments. In fact, many, many chiefs do just that. They have lots of reasons for not getting involved and making a difference on the broader scale. If you try hard enough you can think up a good excuse to avoid doing anything you want. Equally, if you try hard enough you can find the time to give more than what your employer requires. Once you climb to the top of your career ladder, get involved... make a difference. It feels good and it's the right thing to do. My hat's off to the CFO candidates for giving back and making a difference.
Richard B. Gasaway, PhD, EFO, CFO
website: http://www.richgasaway.com/
Another Blog: http://www.woppyjawed.blogspot.com/
E-mail: RBG3100@aol.com
Once a person reaches the top level of their career ladder it would be easy to sit back, relax a little and relish your accomplishments. In fact, many, many chiefs do just that. They have lots of reasons for not getting involved and making a difference on the broader scale. If you try hard enough you can think up a good excuse to avoid doing anything you want. Equally, if you try hard enough you can find the time to give more than what your employer requires. Once you climb to the top of your career ladder, get involved... make a difference. It feels good and it's the right thing to do. My hat's off to the CFO candidates for giving back and making a difference.
Richard B. Gasaway, PhD, EFO, CFO
website: http://www.richgasaway.com/
Another Blog: http://www.woppyjawed.blogspot.com/
E-mail: RBG3100@aol.com
Sunday, June 21, 2009
Lions and Tigers and Bears, Oh My!
You remember that famous line from the Wizard of Oz. The mere thought of the existence of these scary creatures was enough to mortify the characters of the movie. The problem is, the were so fearful of unknown that they worked themselves into a frenzy over it. This is what happens sometimes when leaders are asked to look at doing business in a new or different way... to go down a new road... a proverbial "yellow brick road." There's lots of danger and suspense. Bad things can be waiting around every corner. Indeed, that could be the case.
But great new opportunities could be waiting around the corner as well and if the leader is not willing to venture down the road, they'll never know what could await them. Go on... live life a little. Take some risk and try new things. Conservative leaders may survive, but they surely will not thrive!
Richard B. Gasaway, PhD, EFO, CFO
website: http://www.richgasaway.com/
Another Blog: http://www.woppyjawed.blogspot.com/
E-mail: RBG3100@aol.com
But great new opportunities could be waiting around the corner as well and if the leader is not willing to venture down the road, they'll never know what could await them. Go on... live life a little. Take some risk and try new things. Conservative leaders may survive, but they surely will not thrive!
Richard B. Gasaway, PhD, EFO, CFO
website: http://www.richgasaway.com/
Another Blog: http://www.woppyjawed.blogspot.com/
E-mail: RBG3100@aol.com
Friday, June 12, 2009
A Few Good Men
I just got done watching A Few Good Men, one of my favorite movies. One of my favorite scenes in the movie is where Tom Cruise is prodding Jack Nicholson to admit he ordered a "Code Red." Cruise asks Nicholson for the truth and Nicholson responds with "You can't handle the truth!"
I can't tell you now many times throughout my 22 years as a fire chief I wanted to tell the elected officials and my bosses "You can't handle the truth" as they were contemplating budget cuts that would impact public safety. Most of the time, they didn't even ask the hard questions about impacts because... they couldn't handle the truth... and they knew it. Or, my boss would order me to make the council report devoid of the stark realities of the impacts... because the boss could not handle the truth.
As I read the headlines on fire service websites, I am saddened to see the fire service sustaining so many cuts, while other things move ahead full steam - like the one I recently read where they were cutting firefighter positions, but building a new baseball stadium. Good God!
It's easy for electeds to feel all warm and fuzzy when talking about building a new baseball stadium and it's damn uncomfortable to talk frankly about the stark reality that if you cut staffing, service levels suffer and the duties performed by the firefighters becomes more dangerous. There's not way to avoid it. That's the truth. But, as we sadly know, they can't handle the truth.
Richard B. Gasaway, PhD, EFO, CFO
website: http://www.richgasaway.com/
Another Blog: http://www.woppyjawed.blogspot.com/
E-mail: RBG3100@aol.com
I can't tell you now many times throughout my 22 years as a fire chief I wanted to tell the elected officials and my bosses "You can't handle the truth" as they were contemplating budget cuts that would impact public safety. Most of the time, they didn't even ask the hard questions about impacts because... they couldn't handle the truth... and they knew it. Or, my boss would order me to make the council report devoid of the stark realities of the impacts... because the boss could not handle the truth.
As I read the headlines on fire service websites, I am saddened to see the fire service sustaining so many cuts, while other things move ahead full steam - like the one I recently read where they were cutting firefighter positions, but building a new baseball stadium. Good God!
It's easy for electeds to feel all warm and fuzzy when talking about building a new baseball stadium and it's damn uncomfortable to talk frankly about the stark reality that if you cut staffing, service levels suffer and the duties performed by the firefighters becomes more dangerous. There's not way to avoid it. That's the truth. But, as we sadly know, they can't handle the truth.
Richard B. Gasaway, PhD, EFO, CFO
website: http://www.richgasaway.com/
Another Blog: http://www.woppyjawed.blogspot.com/
E-mail: RBG3100@aol.com
Thursday, June 11, 2009
Hyper Vigilent... it can save your life.
2009 Fire/EMS Safety, Health and Survival Week is June 14-20. The purpose of this week long event is to get fire and EMS personnel thinking... and talking... about safety. Don't take your safety for granted. More than 100 firefighters die in the line of duty each year. I bet not one of them thought it would happen to them, but it did. Today's buzz phrase... is hyper vigilent. To be hyper vigilent is to be extra perceptive of your surroundings and pay attention to the things that you might otherwise take for granted and overlook. When you go a long time without having an accident or a near-miss event you can became overly confident and complacent. Don't let that happen... become hyper vigilent.
Richard B. Gasaway, PhD, EFO, CFO
website: http://www.richgasaway.com/
Another Blog: http://www.woppyjawed.blogspot.com/
E-mail: RBG3100@aol.com
Richard B. Gasaway, PhD, EFO, CFO
website: http://www.richgasaway.com/
Another Blog: http://www.woppyjawed.blogspot.com/
E-mail: RBG3100@aol.com
Sunday, June 7, 2009
Five Ways to Climb the Ladder of Success
I am often asked by aspiring leaders how to ascend the ladder of success. I'm not sure that I have all the answers when it comes to this topic, but I can tell you some things I have done, and observed others doing, that helps.
1. Formal education: Oftentimes education is not a requirement for advancement, but it sure helps open doors of opportunity.
2. Life-long learning: Once you take your basic training or get a degree, don't stop there. Learning should be something you do for life.
3. Help others achieve their goals: One of the quickest and surest ways to achieve success is to help others succeed. You learn in the process and helping others feels good.
4. Networking: There's no doubt about it... success is partially based on what you know, and partially based on who you know. You never know how someone you meet today may help you achieve success years down the line. Don't discount building and maintaining relationship.
5. Share your expertise: Become a teacher and mentor to others. As you teach, you learn. As you mentor, you learn. As you learn, you have more success. It's synergistic.
Best of success in your climb up the ladder. Let me know how I can help you.
Richard B. Gasaway, PhD, EFO, CFO
www.RichGasway.com
1. Formal education: Oftentimes education is not a requirement for advancement, but it sure helps open doors of opportunity.
2. Life-long learning: Once you take your basic training or get a degree, don't stop there. Learning should be something you do for life.
3. Help others achieve their goals: One of the quickest and surest ways to achieve success is to help others succeed. You learn in the process and helping others feels good.
4. Networking: There's no doubt about it... success is partially based on what you know, and partially based on who you know. You never know how someone you meet today may help you achieve success years down the line. Don't discount building and maintaining relationship.
5. Share your expertise: Become a teacher and mentor to others. As you teach, you learn. As you mentor, you learn. As you learn, you have more success. It's synergistic.
Best of success in your climb up the ladder. Let me know how I can help you.
Richard B. Gasaway, PhD, EFO, CFO
www.RichGasway.com
Sunday, April 5, 2009
Pay it forward
Have you spent the last 20+ years climbing the career ladder and now find yourself at the top? Excellent, congratulations! It takes a lot of hard work and determination to rise to the top of an organization... a position only held by one person... you. You've spend years and years acquiring knowledge expertise. Now what?
I say... give it all away. You owe it to the next generation to give away your knowledge and to share your expertise. Think about how much easier your climb would have been if you had mentors and coaches helping you along the way. People who gave away their knowledge to help you learn the lessons that would have otherwise presented you with challenges. Maybe you had people like that in your life along the way. If you did, you've been very fortunate. Now might be a good time to reach out to them and say "thank you."
The lessons you've learned along the way make you unique. You've got scars from your mistakes and if given the chance to script it all over again, chances are good you'd change a chapter or two. So give it away. Start teaching... start writing... start coaching... start sharing. It feels good and it's the right thing to do. You owe it to our profession and to the young people will represent our future.
Richard B. Gasaway, PhD, EFO, CFO
www.RichGasaway.com
I say... give it all away. You owe it to the next generation to give away your knowledge and to share your expertise. Think about how much easier your climb would have been if you had mentors and coaches helping you along the way. People who gave away their knowledge to help you learn the lessons that would have otherwise presented you with challenges. Maybe you had people like that in your life along the way. If you did, you've been very fortunate. Now might be a good time to reach out to them and say "thank you."
The lessons you've learned along the way make you unique. You've got scars from your mistakes and if given the chance to script it all over again, chances are good you'd change a chapter or two. So give it away. Start teaching... start writing... start coaching... start sharing. It feels good and it's the right thing to do. You owe it to our profession and to the young people will represent our future.
Richard B. Gasaway, PhD, EFO, CFO
www.RichGasaway.com
Monday, December 22, 2008
Much to be thankful for
As we all know, the type of work we do does not take a holiday during the holidays. In fact, many fire and EMS services are often busier because of the stress and anxiety people have in their lives. In our profession we see the best and the worst of humanity and the Christmas holidays often put us in a position to see some pretty bad things.
Please take time to reflect on how good your life is and how fortunate you are to have been called this this vocation. No everyone can do what you do. That is why firefighters, paramedics, EMTs, police officers and all who provide public safety are so revered. Under the worst conditions, when everyone else would turn away, you rush in to help. It's your nature... its your duty... it's your calling.
During this holiday season, pause, give thanks to God for all your blessings, and thank those around you for standing by you in the good times and the bad times. Your support system (family and friends) is so incredibly important. Don't forget to let them know that. Merry Christmas to you all... and to all a good and fire safe night.
Richard B. Gasaway, PhD, EFO, CFO
www.RichGasaway.com
Please take time to reflect on how good your life is and how fortunate you are to have been called this this vocation. No everyone can do what you do. That is why firefighters, paramedics, EMTs, police officers and all who provide public safety are so revered. Under the worst conditions, when everyone else would turn away, you rush in to help. It's your nature... its your duty... it's your calling.
During this holiday season, pause, give thanks to God for all your blessings, and thank those around you for standing by you in the good times and the bad times. Your support system (family and friends) is so incredibly important. Don't forget to let them know that. Merry Christmas to you all... and to all a good and fire safe night.
Richard B. Gasaway, PhD, EFO, CFO
www.RichGasaway.com
Saturday, December 13, 2008
Automatic aid can improve firefighter safety
I am hearing more and more about fire departments entering into mutual aid and automatic aid agreements. There are many reasons why this makes good sense. The first and most important reason I can think of is improved firefighter safety. If additional resources are dispatched from a neighboring department at the same time your department is dispatched then it stands to reasons the delay in their arrival will be reduced significantly. This can improve firefighter safety. By increasing the number of firefighters on the scene, the stress and strain on everyone is reduced. Simply stated there are more people to share the workload. An automatic aid department can also serve as your rapid intervention team/crew.
Depending in the size of your community and the proximity of the neighboring department's station(s), there is a risk the neighboring department could arrive at the fire before your department does. Short of bruising the ego of your firefighters, I struggle to see the downside of having the closest and quickest fire department arrive first.
The mission of all fire department is to reduce the loss of life and property while ensuring the safety of the firefighters. Automatic aid will help you achieve your mission.
Richard B. Gasaway, PhD, EFO, CFO
www.RichGasaway.com
Depending in the size of your community and the proximity of the neighboring department's station(s), there is a risk the neighboring department could arrive at the fire before your department does. Short of bruising the ego of your firefighters, I struggle to see the downside of having the closest and quickest fire department arrive first.
The mission of all fire department is to reduce the loss of life and property while ensuring the safety of the firefighters. Automatic aid will help you achieve your mission.
Richard B. Gasaway, PhD, EFO, CFO
www.RichGasaway.com
Thursday, December 4, 2008
Finding the good in a bad economy
We are officially in a recession. Now what? Companies are laying off record numbers of workers. Now what? State and local governments are predicting huge deficits. Now what?
As tax revenues decline, local governments will be forced to reduce budgets. This can result in significant challenges to the providers of local government services, especially those who provide essential services.
Fire departments who have done the same thing the same way for a long period of time may find it difficult to find creative solutions in these difficult times. However difficult it it may be, fire department leaders must break out of the "that's the way we've always done it" mold and think creatively. I know of no vocation that is required to be more creative on a regular basis than the fire service. However, you are used to solving other people's problems and this time the problem is yours.
It is harder to solve a problem when you are emotionally attached to it. No fire department wants to cut any services that dedicated personnel have worked so hard to provide. No fire department wants to see members receive a pay raise that does not keep pace with inflation. No fire department wants to merge with a neighboring department and risk giving up their identity. But all these things are on the table.
Challenging economic times like these do not create character, but such times will expose the character of your members and challenge your leadership. I encourage you to be strong, principled, rational, and above all else, open-minded as you look for innovative ways to weather this stormy economy.
Richard B. Gasaway, PhD, EFO, CFO
http://www.richgasaway.com/
As tax revenues decline, local governments will be forced to reduce budgets. This can result in significant challenges to the providers of local government services, especially those who provide essential services.
Fire departments who have done the same thing the same way for a long period of time may find it difficult to find creative solutions in these difficult times. However difficult it it may be, fire department leaders must break out of the "that's the way we've always done it" mold and think creatively. I know of no vocation that is required to be more creative on a regular basis than the fire service. However, you are used to solving other people's problems and this time the problem is yours.
It is harder to solve a problem when you are emotionally attached to it. No fire department wants to cut any services that dedicated personnel have worked so hard to provide. No fire department wants to see members receive a pay raise that does not keep pace with inflation. No fire department wants to merge with a neighboring department and risk giving up their identity. But all these things are on the table.
Challenging economic times like these do not create character, but such times will expose the character of your members and challenge your leadership. I encourage you to be strong, principled, rational, and above all else, open-minded as you look for innovative ways to weather this stormy economy.
Richard B. Gasaway, PhD, EFO, CFO
http://www.richgasaway.com/
Wednesday, November 26, 2008
Lightweight Truss Construction
While this blog is dedicated to improving fire and emergency services leadership, I want to take some editorial privilege to discuss a fire we had in Roseville yesterday at a four-unit apartment complex (a "quadplex" in the size-up given by Neil Sjostrom). The two-story building had heavy smoke emitting from the front door and a basement egress window. The attack crew was at the front door reporting hot, zero visibility conditions. Assistant Chief Tim O'Neill (Operations reported an all-clear on the unit from information provided by civilians, bu there was a dog inside. I ordered a defensive attack strategy... on a building where only one unit out of four is burning and the fire was spreading quickly. The crew used a thermal imager to assess heat conditions and try to locate the fire. There was high heat in the basement and on the first floor, consistent with the hot, angry, brown smoke that I was observing. They broke out the living room window and flowed some water into the structure. Bingo! The bulk of the fire was knocked down. Positive pressure ventilation was started which improved visibility and the crew entered to find a portion of the living room floor burned away. If they would have entered with high heat and zero visibility, they would have fell through into the basement... and we all know from the NIOSH reports how those usually turn out. I commend the discipline and experience of this crew led by shift commander David Brosnahan to know when NOT to enter. It saved their lives. When the fire was out, we went in to observe lightweight truss construction in the flooring (2x2s with particle board between them). In the end, one unit suffered heavy damage and the other three were completely spared... and we all returned safety to the firehouse! Amen.
Richard B. Gasaway, PhD, EFO, CFO
www.RichGasaway.com
Richard B. Gasaway, PhD, EFO, CFO
www.RichGasaway.com
Tuesday, November 25, 2008
Bailout the American people
Bailouts are abounding. First $700 billion for the financial industry. Now car makes, home builders and more are lining up for federal handouts. Enough! By the time the dust settles on all this, these federal gifts of your tax dollars will cost more than $400,000 for every adult American.
Here's a idea. Just give each adult American a $400,000 check. Talk about a recovery plan?!?! How could you go wrong with this bailout plan? Doesn't matter what a person does with the money, the economy benefits. Buy a house=economy benefits. Buy a new car=economy benefits. Fund a retirement plan=economy benefits. Pay off your credit card debt=economy benefits. Invest in the stock market=economy benefits. Take a vacation=economy benefits. Buy a new TV=economy benefits. Where's the downside?
There is a downside. There is no such thing as "free" money. The billions the government pumps into bailout plans will contribute substantially to the debt that already chokes our economy. As the federal deficit continues to grow, our economy will continue to suffer.
How is this current economy impacting you? How have you benefited from the federal bailouts?
Richard B. Gasaway, PhD, EFO, CFO
http://www.richgasaway.com/
Here's a idea. Just give each adult American a $400,000 check. Talk about a recovery plan?!?! How could you go wrong with this bailout plan? Doesn't matter what a person does with the money, the economy benefits. Buy a house=economy benefits. Buy a new car=economy benefits. Fund a retirement plan=economy benefits. Pay off your credit card debt=economy benefits. Invest in the stock market=economy benefits. Take a vacation=economy benefits. Buy a new TV=economy benefits. Where's the downside?
There is a downside. There is no such thing as "free" money. The billions the government pumps into bailout plans will contribute substantially to the debt that already chokes our economy. As the federal deficit continues to grow, our economy will continue to suffer.
How is this current economy impacting you? How have you benefited from the federal bailouts?
Richard B. Gasaway, PhD, EFO, CFO
http://www.richgasaway.com/
Sunday, November 23, 2008
The signs and symptoms of pride
As I get the occasion to visit fire departments I can tell so much about the department just by visiting their fire station and looking around. The signs and symptoms of their pride (or lack of) are all around for me to see. Little things tell so much. Clean trucks, clean floors, clean restrooms, empty trash cans, clean gear neatly stored... all signs and symptoms. What magazines are on the tables? Are they fire/rescue journals? Or are they periodicals on topics completely unrelated to fire/rescue? What's posted on the bulletin board? Messages about firefighter safety and upcoming training? Or classified ads from firefighters trying to sell an old car or motorcycle? How are the firefighters dressed? Nearly every day firefighters are going to get an opportunity to make a first impression on someone. Impression begins with "impress." Are your firefighters dressed to impress? Are the firefighters friendly and welcoming?
Think about how you judge a fast food restaurant. You want the restaurant to be clean and orderly and the staff to be kind and professional. So it is for fire/rescue services too.
Richard B. Gasaway, PhD, EFO, CFO
http://www.richgasaway.com/
Think about how you judge a fast food restaurant. You want the restaurant to be clean and orderly and the staff to be kind and professional. So it is for fire/rescue services too.
Richard B. Gasaway, PhD, EFO, CFO
http://www.richgasaway.com/
Thursday, November 20, 2008
ISO Proposing Changes
ISO is FINALLY proposing changes to their fire protection rating schedule. Their existing system has been criticized for not being reflective of the true quality of fire protection services in many communities. Credit to ISO for listening to the criticism and for engaging the fire service in discussions about how to improve their rating program.
Below is information about the changes. I encourage you to visit their website and provide them with feedback on the proposed changes.
Richard B. Gasaway, PhD, EFO, CFO
http://www.richgasaway.com/
ISO is embarking on a project to review and, if warranted, update the content of the Fire Suppression Rating Schedule (FSRS). Our objective for this “Draft Concept FSRS 2009” project is to identify portions of the current PPCTM evaluation worthy of potential revision.
Over the next few months, we want to engage in discussions with a variety of stakeholders in organizations that deal with water, fire, and emergency communications. We’re seeking feedback on the scope and feasibility of the possible revisions.
We offer the following draft outline of items under consideration for revision. We hope the topics will serve as a framework for feedback you may wish to give us.
Increased reference to National Fire Protection Association (NFPA) standards
Possible revisions include: a requirement that, for a PPC better than 10, the fire department must have sufficient membership to assure response by at least 6 members (including the chief) to fires in structures eliminating the current ISO equipment inventory and replacing it with reference to pumper and ladder/service equipment listed in NFPA 1901 recognition of Initial Rapid Intervention Crew and Rapid Intervention Crew teams, according to NFPA 1500
an increase in minimum pump capacity for engines for Class 9 communities from 50 gpm to 250 gpm, in accordance with NFPA standards additional emphasis on firefighter safety and training:
training and credentialing for fire officers in accordance with National Incident Management System (NIMS) recommendations and NFPA 1021 training for fire apparatus drivers and operators in accordance with NFPA 1002 and 1451 no credit for training without proper documentation reference to firefighter safety requirements requirement for personal protective ensemble (PPE) clothing for all fire-suppression personnel at structure fires recognition of automatic-aid personnel responding to first-alarm structure fires extension of full credit for automatic-aid response plans to first-alarm structure fires when the departments have satisfied certain criteria for interoperability.
Below is information about the changes. I encourage you to visit their website and provide them with feedback on the proposed changes.
Richard B. Gasaway, PhD, EFO, CFO
http://www.richgasaway.com/
ISO is embarking on a project to review and, if warranted, update the content of the Fire Suppression Rating Schedule (FSRS). Our objective for this “Draft Concept FSRS 2009” project is to identify portions of the current PPCTM evaluation worthy of potential revision.
Over the next few months, we want to engage in discussions with a variety of stakeholders in organizations that deal with water, fire, and emergency communications. We’re seeking feedback on the scope and feasibility of the possible revisions.
We offer the following draft outline of items under consideration for revision. We hope the topics will serve as a framework for feedback you may wish to give us.
Increased reference to National Fire Protection Association (NFPA) standards
Possible revisions include: a requirement that, for a PPC better than 10, the fire department must have sufficient membership to assure response by at least 6 members (including the chief) to fires in structures eliminating the current ISO equipment inventory and replacing it with reference to pumper and ladder/service equipment listed in NFPA 1901 recognition of Initial Rapid Intervention Crew and Rapid Intervention Crew teams, according to NFPA 1500
an increase in minimum pump capacity for engines for Class 9 communities from 50 gpm to 250 gpm, in accordance with NFPA standards additional emphasis on firefighter safety and training:
training and credentialing for fire officers in accordance with National Incident Management System (NIMS) recommendations and NFPA 1021 training for fire apparatus drivers and operators in accordance with NFPA 1002 and 1451 no credit for training without proper documentation reference to firefighter safety requirements requirement for personal protective ensemble (PPE) clothing for all fire-suppression personnel at structure fires recognition of automatic-aid personnel responding to first-alarm structure fires extension of full credit for automatic-aid response plans to first-alarm structure fires when the departments have satisfied certain criteria for interoperability.
Sunday, November 9, 2008
Election Results
The election is over and the voters have spoken. Regardless of whether you are republican, democrat, independent or another party, you are first, and foremost, and American. We have an obligation to support our elected leaders. If there was one thing that bothered me most about this election season, it was how negative the politics were and how easy it was for some politicians to throw our President under the bus. I don't agree with all the policies of our present Administration as I am confident I will not agree with all the policies of our new President and his Administration. But that does not mean I have to be mean spirited and attack the man because I think (from the comfort of my living room) that I could do a better job. It's not fair.
If you think you can do a better job than someone who holds and elected office, then run for that office. And if you do run for office, for God's sake, please tell me about the things you can do to make my life better (and less complicated). I don't want to hear you bash your opponent. Even if every bad thing you say about your opponent is true, it does not make me want to vote for you. I judge your behavior on the campaign trail as the behavior I can expect from you when you are in office. Don't tell me how you are a team player, a great communicator and a great problem solver, and then behave in ways that are not consistent with those qualities when dealing with your opponent. It makes you look like a hypocrite.
We are going through some tough times. Tough times do not build character, it exposes it. As a leader, people are watching you to and they take their cues from you about how to behave. Show yourself as a calm and predictable leader, worthy of the trust and confidence that your followers so desperately want to have in you.
Best wishes to our outgoing President George Bush and the members of his Administration. Thank you to Senator John McCain and Governor Sarah Palin for their desire to lead our great country. Congratulations to President-elect Barack Obama and Vice President-elect Joe Biden on a well-run campaign. I wish you much success with the challenges you will face when you take office. Your success will mean our success.
Richard B. Gasaway, PhD, EFO, CFO
www.RichGasaway.com
If you think you can do a better job than someone who holds and elected office, then run for that office. And if you do run for office, for God's sake, please tell me about the things you can do to make my life better (and less complicated). I don't want to hear you bash your opponent. Even if every bad thing you say about your opponent is true, it does not make me want to vote for you. I judge your behavior on the campaign trail as the behavior I can expect from you when you are in office. Don't tell me how you are a team player, a great communicator and a great problem solver, and then behave in ways that are not consistent with those qualities when dealing with your opponent. It makes you look like a hypocrite.
We are going through some tough times. Tough times do not build character, it exposes it. As a leader, people are watching you to and they take their cues from you about how to behave. Show yourself as a calm and predictable leader, worthy of the trust and confidence that your followers so desperately want to have in you.
Best wishes to our outgoing President George Bush and the members of his Administration. Thank you to Senator John McCain and Governor Sarah Palin for their desire to lead our great country. Congratulations to President-elect Barack Obama and Vice President-elect Joe Biden on a well-run campaign. I wish you much success with the challenges you will face when you take office. Your success will mean our success.
Richard B. Gasaway, PhD, EFO, CFO
www.RichGasaway.com
Monday, November 3, 2008
Economic Opportunities
Unless you are living under a rock, you know we are experiencing tough times. High energy costs, home foreclosures, corporate and financial industry failures, stock market downturns... it all seems like bad news. But in this bad news, there may be opportunity.
As cities begin to feel the strain of these difficult economic times, so will the fire department. For example, I believe many fire departments will be asked to take budget cuts, to reduce staffing, to cut services, downsize training, and more.
When this happens, you will be at a crossroads. You can go down the path of slash and burn, painful cuts and reduced service. Or, alternatively, you can look for new and creative ways to ensure your customer continues to get great service.
Look at the way you provide services. Do you send a full response assignment to every alarm drop? Maybe you don't have to do that. Do you bring every member in from home for every call for service? Maybe you don't have to do that. Is your department surrounded by other communities who duplicates every service you provide? Maybe it's time to strike up some regional cooperation. Or... dare I say it... mergers and consolidations. When you eliminate the duplication of services, money is saved. Money that can be put toward ensuring the residents receive the same, or improved levels of care during difficult economic times.
These challenging economic times are going to require changes in the way you do business. Do you want to be pushed and forced to change? Or do you want to be proactive and a leader of change? The time to decide is now... because the forces of change are already set in motion.
Richard B. Gasaway, PhD, EFO, CFO
http://www.richgasaway.com/
As cities begin to feel the strain of these difficult economic times, so will the fire department. For example, I believe many fire departments will be asked to take budget cuts, to reduce staffing, to cut services, downsize training, and more.
When this happens, you will be at a crossroads. You can go down the path of slash and burn, painful cuts and reduced service. Or, alternatively, you can look for new and creative ways to ensure your customer continues to get great service.
Look at the way you provide services. Do you send a full response assignment to every alarm drop? Maybe you don't have to do that. Do you bring every member in from home for every call for service? Maybe you don't have to do that. Is your department surrounded by other communities who duplicates every service you provide? Maybe it's time to strike up some regional cooperation. Or... dare I say it... mergers and consolidations. When you eliminate the duplication of services, money is saved. Money that can be put toward ensuring the residents receive the same, or improved levels of care during difficult economic times.
These challenging economic times are going to require changes in the way you do business. Do you want to be pushed and forced to change? Or do you want to be proactive and a leader of change? The time to decide is now... because the forces of change are already set in motion.
Richard B. Gasaway, PhD, EFO, CFO
http://www.richgasaway.com/
Sunday, October 26, 2008
The Leader's Toolbox on Firehouse.com
Join Dr. Richard B. Gasaway as he hosts the Leader's Toolbox podcast program on Firehouse.com.
http://dynamic.firehouse.com/broadcast/category/the-leaders-toolbox/
Richard G. Gasaway, PhD, EFO, CFO
www.RichGasaway.com
http://dynamic.firehouse.com/broadcast/category/the-leaders-toolbox/
Richard G. Gasaway, PhD, EFO, CFO
www.RichGasaway.com
Beer in the fire station...
Within the past year, the elected officials to two Minnesota cities have voted to alow the fire department to have, serve, and consume alcohol in the fire station. In at least one case, these actions were taken against the advice of their city attorney and was in conflict with the recommendation of the legal counsel at the League of Minnesota Cities.
In my travels, I continually talk with fire service leaders who tell me about the struggles they have with being viewed as professionals, with being on equal footings with their police public safety partners, and with their councils supporting their efforts to progress their departments.
When I read headlines like these, I cannot help but wonder what impact it has on our profession. It doesn't matter if you are fully paid, part-time, paid-on-call, or volunteer, there is an expectation of professional service when we are called into action. If someone's house is on fire, or if their loved one is having a medical emergency, the expectation is that you arrive quickly, be well-trained, and offer competent service.
It's not too much to ask that the firefighters and EMTs who come to our aid be sober... in fact, not only sober, but be completely alcohol free.
So I don't sound like an anti-alcohol advocate, let me make it clear. I am not opposed to people enjoying a drink, or two, or more. What I am opposed to is firefighters who enjoy a drink, or two, or more, and then respond to emergency calls for service from a customer who expects, and deserves better.
We will never earn the respect we so yearn to have from our residents and elected officials so long as incidents like this make the news headlines.
Richard B. Gasaway, PhD, EFO, CFO
www.RichGasaway.com
In my travels, I continually talk with fire service leaders who tell me about the struggles they have with being viewed as professionals, with being on equal footings with their police public safety partners, and with their councils supporting their efforts to progress their departments.
When I read headlines like these, I cannot help but wonder what impact it has on our profession. It doesn't matter if you are fully paid, part-time, paid-on-call, or volunteer, there is an expectation of professional service when we are called into action. If someone's house is on fire, or if their loved one is having a medical emergency, the expectation is that you arrive quickly, be well-trained, and offer competent service.
It's not too much to ask that the firefighters and EMTs who come to our aid be sober... in fact, not only sober, but be completely alcohol free.
So I don't sound like an anti-alcohol advocate, let me make it clear. I am not opposed to people enjoying a drink, or two, or more. What I am opposed to is firefighters who enjoy a drink, or two, or more, and then respond to emergency calls for service from a customer who expects, and deserves better.
We will never earn the respect we so yearn to have from our residents and elected officials so long as incidents like this make the news headlines.
Richard B. Gasaway, PhD, EFO, CFO
www.RichGasaway.com
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