Sunday, September 19, 2010

Stop using the "Reply to all" button.

Have you ever had this happen? One of your associates is in need of some information so they show resourcefulness and send out a broadcast email to a group of 20-30 people seeking an answer to a question.

Some of the people on the list, for reasons that I can only fathom relate to ego or ignorance, hit the "Reply to all" button and send their pearls of wisdom to everyone on the original distribution list.

Do you REALLY have to clog up 30 people's email in boxes with your genius? You're making a big assumption if you think we had any interest in the original question in the first place. And you're making a monumental assumption if you think we want to know your answer. Here's a hint... WE DON'T!

Stop hitting the "Reply to All" button when someone sends out a broadcast email for information. Reply to the sender and if someone on the distribution list wants to know the replies, they can ask the original sender to forward the good replies on to them.

Perhaps the only thing worse is when two people on the distribution list decide to carry on a conversation about the question and in the process hit the "Reply to all" with every one of their messages. You may think we are interested in your private (now made public) conversation. Here's a hint... WE'RE NOT!

I'm sure I speak for a lot of people when I say... STOP THAT!

Fire Chief (ret.) Richard B. Gasaway, PhD, EFO, CFO, MICP

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